Tag: Communication skills

Managing Emotions at the Workplace (2): Communicating confidently with a tough boss

manage emotions

What is assertive behaviour? Assertiveness is the middle ground between aggression and passivity. It is about reasonable behaviour and finding solutions that suit both sides. Assertiveness means: Acknowledging your own feelings to yourself (“My boss gives me bits and pieces of tasks without total responsibility of the entire project, and I am feeling restless and unfulfilled”); Understanding […]

Managing Emotions at the Workplace (1): Why do we get emotionally hijacked?

Posted in Communication skills,Managing our emotions by Rashmi Datt on March 11th, 2012

Communication at the workplace (particularly with the boss) is as important as lubricant for our car engine. Without it our career will sputter and stall, and work life will be full of breakdowns and headaches. In quiz, you saw a few situations, which if not clarified, have the potential to worsen our irritation with time.  […]

Even if your temperature rises quickly, respond slowly

Posted in Managing our emotions by Rashmi Datt on August 22nd, 2011

Recently I was with a group of people who holidayed together for 3 days on the occasion of their company’s first off-site. The spouses met each other and their husband’s colleagues for the first time. It was a beautiful natural setting in god’s own country – we had Kerala’s gentle monsoon breeze, verdant green swaying […]

Does your written communication project a crisp and professional image?

Posted in Communication skills by Rashmi Datt on June 1st, 2011

Here is a typical mail written by an IT help desk Engineer in response to a query by a user: ‘What is the status of my laptop which was occasionally showing blue screen while logging in, and it also has a problem of hanging at times?’ Dear Mr. Kulkarni I would like to inform you […]

Do you have a steep development gradient?

Posted in Learning agility by Rashmi Datt on May 24th, 2011

About a year back, a colleague and friend, who is a senior HR manager in a large multinational company was feeling quite low. He confided to me on the phone, he had just received a low performance appraisal rating from his boss. He is otherwise dedicated, well informed and passionate about his work.  I respected […]

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