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‘Mirror, mirror, who is the most irritating of them all?’

To form a successful relation with others, we need to relate with our own negative qualities I had been feeling guilty about not spending enough time with some houseguests who were staying for the weekend. Being in their seventies, the couple was quite happy to chat with my mother who had also come over to […]

Managing Emotions at the Workplace (2): Communicating confidently with a tough boss

manage emotions

What is assertive behaviour? Assertiveness is the middle ground between aggression and passivity. It is about reasonable behaviour and finding solutions that suit both sides. Assertiveness means: Acknowledging your own feelings to yourself (“My boss gives me bits and pieces of tasks without total responsibility of the entire project, and I am feeling restless and unfulfilled”); Understanding […]

Managing Emotions at the Workplace (1): Why do we get emotionally hijacked?

Posted in Communication skills,Managing our emotions by Rashmi Datt on March 11th, 2012

Communication at the workplace (particularly with the boss) is as important as lubricant for our car engine. Without it our career will sputter and stall, and work life will be full of breakdowns and headaches. In quiz, you saw a few situations, which if not clarified, have the potential to worsen our irritation with time.  […]

Handling a low audience turnout with aplomb

Posted in Communication skills,Managing our emotions by Rashmi Datt on February 25th, 2012

Yesterday, I was at a Best Practices seminar organized by one of the reputed MBA colleges of India. After the inaugural session when the Chief Guest and Guest of Honour had left, there was a tea break followed by a talk by Srikanth Surampudi, the Regional HR Head of one of the largest IT firms […]

Crack That Interview

Posted in Communication skills by Rashmi Datt on January 9th, 2012

Polishing your interview skills View more presentations from Rashmi Datt.

Your selection interview-Presenting your best

Posted in Communication skills,Featured by Rashmi Datt on January 9th, 2012

Recently I was at the IITs on the invitation of the placement cell. They wanted some grooming tips on facing interviews. Running the workshop for 300 students was fun! One of the questions which needed the most preparation was the seemingly innocuous question: “Tell me about yourself” . Interviewers often ask this question at the […]

Pause, Reflect and Respond

Posted in Communication skills,Featured,Managing our emotions by Rashmi Datt on November 11th, 2011

Once the jungle was ruled by a lion who was impartial, scrupulous and straightforward in his dealings. The one thing that the animals found difficult to reconcile with was he could not be defeated when he hunted for food, which meant that they lived in constant terror. They did not know which friend or relative […]

How can we look and feel more confident?

Posted in Communication skills,Featured,Personal Effectiveness by Rashmi Datt on October 23rd, 2011

Appearing confident starts with posture. Body language is the first thing people read about you. A hunched position conveys insecurity or fear. Straight shoulders, holding the head high with shoulders pushed back makes others perceive us as more confident.  There are times when we are unsure of ourselves. Particularly before people who intimidate us-like super […]

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‘Mouse at meeting’ law

Posted in Communication skills,Managing our emotions by Rashmi Datt on September 29th, 2011

If at a meeting you fail to utter a single squeak or make any contribution whatsoever, you will make as much impact as a mouse. For heaven’s sake take the plunge, and make a point or two. I was at a meeting recently where we were to review training and development needs for the organization. […]

My lessons in conflict management…


Today I had an altercation with one of my staff members. I had assigned her some work, and when I reviewed it, I found she had done a shoddy job. So naturally I called her attention to it and reprimanded her. ‘What is this?’ I demanded.  But her retort was very rebellious. She flounced out […]

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