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‘Mirror, mirror, who is the most irritating of them all?’

To form a successful relation with others, we need to relate with our own negative qualities I had been feeling guilty about not spending enough time with some houseguests who were staying for the weekend. Being in their seventies, the couple was quite happy to chat with my mother who had also come over to […]

Self-regulation or the art of locking the door before the horse bolts

Posted in Managing our emotions,Personal Effectiveness by teamrashmi@etlabs on May 2nd, 2012

A lot of the times we end up saying or doing something we regret later.  One aspect of Emotional Intelligence is self-regulation- or impulse control, or simply self-control. Recently I was discussing this subject with Prof Sudhir Jain, Director of the new IIT at Gandhinagar, who is a rare combination of an academic with international […]

Managing Emotions at the Workplace (2): Communicating confidently with a tough boss

manage emotions

What is assertive behaviour? Assertiveness is the middle ground between aggression and passivity. It is about reasonable behaviour and finding solutions that suit both sides. Assertiveness means: Acknowledging your own feelings to yourself (“My boss gives me bits and pieces of tasks without total responsibility of the entire project, and I am feeling restless and unfulfilled”); Understanding […]

How can we look and feel more confident?

Posted in Communication skills,Featured,Personal Effectiveness by Rashmi Datt on October 23rd, 2011

Appearing confident starts with posture. Body language is the first thing people read about you. A hunched position conveys insecurity or fear. Straight shoulders, holding the head high with shoulders pushed back makes others perceive us as more confident.  There are times when we are unsure of ourselves. Particularly before people who intimidate us-like super […]

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My lessons in conflict management…


Today I had an altercation with one of my staff members. I had assigned her some work, and when I reviewed it, I found she had done a shoddy job. So naturally I called her attention to it and reprimanded her. ‘What is this?’ I demanded.  But her retort was very rebellious. She flounced out […]

Assertiveness- The Power of Positive Communication

Posted in Communication skills,Managing our emotions,Personal Effectiveness by Rashmi Datt on July 17th, 2011

 Recently, I found myself at the clinic of an expensive doctor. When my turn came to explain my problem, he was interrupted several times by phone calls, each of which lasted a few minutes. In my allotted fifteen minutes, I had barely spoken before he handed me a prescription. Should I object, and express my […]

Mission and Vision- Beacon or Bunch of meaningless words?

Posted in Personal Effectiveness by Rashmi Datt on June 7th, 2011

“What do you want to be when you grow up?’ was my husband’s favourite question, which he would ask our kids’ friends when they came home. As they grew into their pre-teens, it would be accompanied by the rolling of my daughter’s eyes (‘It’s an old-fashioned question, papa’ she would admonish later). But my husband […]

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