Rashmi Datt is the founder and Director of Dialog Services, with over two decades of rich industry experience in the domains of Organisational Development, learning and development, content management and instructional design.
When she started at the ‘University Of Life’, she majored in ‘Self Sabotage’, ‘Winning the battles but losing the war’ and ‘Weapons of Mass Distraction’. But while the lessons were hard, it was a great opportunity to master the subject of human behaviour and thus was born a valuable insight into Emotional Intelligence.
She set up Dialog Services 18 years ago, and has facilitated a movement of participants ‘taking charge of their development’ as they build their EQ, in over 50 Organisations in the Corporate, Government and Not for Profit sectors.Her workshops convey the urgency of “Live as if you were to die tomorrow.
Learn as if you were to live forever”. Members take away not just insights in the way we relate, interact, deal with difficult situations, conflict, or utilize resources, but concrete skills and practical steps, which they can implement in their lives from day-one.
From The Blog:
The art of networking and selling
Many businessmen do good quality work but are hesitant or squeamish about selling their goods or services. I have met several who say ‘I’m not good at it’ or ‘its demeaning to make business calls’. But the truth is that selling like any other work requires planning, persuading and perseverance. Recently I was at a [...]
Self-regulation or the art of locking the door before the horse bolts
A lot of the times we end up saying or doing something we regret later. One aspect of Emotional Intelligence is self-regulation- or impulse control, or simply self-control. Recently I was discussing this subject with Prof Sudhir Jain, Director of the new IIT at Gandhinagar, who is a rare combination of an academic with international [...]
Managing Emotions at the Workplace (2): Communicating confidently with a tough boss
What is assertive behaviour? Assertiveness is the middle ground between aggression and passivity. It is about reasonable behaviour and finding solutions that suit both sides. Assertiveness means: Acknowledging your own feelings to yourself (“My boss gives me bits and pieces of tasks without total responsibility of the entire project, and I am feeling restless and unfulfilled”); Understanding [...]
Managing Emotions at the Workplace (1): Why do we get emotionally hijacked?
Communication at the workplace (particularly with the boss) is as important as lubricant for our car engine. Without it our career will sputter and stall, and work life will be full of breakdowns and headaches. In quiz, you saw a few situations, which if not clarified, have the potential to worsen our irritation with time. [...]
Balancing Emotional Intelligence with Creativity- An Interview with Dilip Chhabria
(Dilip Chhabria is the founder of DC Design, internationally recognised for quality services in vehicle customizing and modification) The first thing that strikes you about Dilip Chhabria as he walks into the restaurant where we are meeting him for dinner is his utter ease with himself, as he laughingly explains why he wife couldn’t make [...]
Handling a low audience turnout with aplomb
Yesterday, I was at a Best Practices seminar organized by one of the reputed MBA colleges of India. After the inaugural session when the Chief Guest and Guest of Honour had left, there was a tea break followed by a talk by Srikanth Surampudi, the Regional HR Head of one of the largest IT firms [...]
Your selection interview-Presenting your best
Recently I was at the IITs on the invitation of the placement cell. They wanted some grooming tips on facing interviews. Running the workshop for 300 students was fun! One of the questions which needed the most preparation was the seemingly innocuous question: “Tell me about yourself” . Interviewers often ask this question at the [...]
Do you throw stones at every barking dog?
“You will never reach your destination if you stop and throw stones at every dog that barks”, said Winston Churchill. Earlier, I wrote about the importance of Choosing Your Battles to Win the War: You need to ignore the small stuff— minor setbacks, obstacles and conflicts; so that you focus your energies for the big [...]
Choose Your Battles Wisely
“How do you react if your bottom were pinched?” Yesterday, our 14-year old daughter, worry writ large on her face, hesitantly raised this question at dinner time. Welcome to the grown-up world, I thought inwardly. So what had happened was that in her school bus (unusually crowded as they were heading from school to a [...]
Pause, Reflect and Respond
Once the jungle was ruled by a lion who was impartial, scrupulous and straightforward in his dealings. The one thing that the animals found difficult to reconcile with was he could not be defeated when he hunted for food, which meant that they lived in constant terror. They did not know which friend or relative [...]
